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Empowering Small Farmers with Chia – Streamlining Orders and Boosting Efficiency

  • Background:

Small farmers face daily challenges managing orders from multiple channels – including phone calls, social media (LINE, Facebook), and in-person sales. Juggling these diverse order sources often leads to errors, missed deliveries, and inefficient tracking, limiting their ability to scale operations and meet customer demand.

Additionally, the lack of centralized customer management and inventory tracking makes it difficult to plan for future harvests or deliveries. Many farmers still rely on manual record-keeping, which increases the risk of lost orders and delayed communication.

  • Chia’s Solution:

Chia simplifies the entire order management process for small farmers by integrating multi-channel orders into a single platform. Through voice input, text, or even uploading photos of handwritten notes, farmers can instantly generate and manage orders.

  • Real-time order synchronization from LINE, Facebook, and other platforms

  • Automated invoice generation and delivery tracking

  • Customer management tools to track buyer preferences and order history

  • Inventory monitoring to prevent overselling and ensure timely restocking

Farmers can manage orders effortlessly, reducing manual workload and minimizing errors.

Results and Benefits:

  • 25% Increase in Sales – More organized order handling leads to higher customer satisfaction and repeat business.

  • Time Saved – Farmers save 30-40 hours per month by eliminating manual record-keeping.

  • Enhanced Customer Retention – Automated follow-ups and personalized service improve buyer relationships.

  • Error Reduction – 30% fewer order errors by consolidating sales channels into one system.

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  • Real-World Example:

A family-owned vegetable farm using Chia was able to:

  • Reduce order errors by 40% within three months of implementation.

  • Expand to new customers through social media orders without fear of mismanagement.

  • Automate invoices and receipts, saving time for fieldwork and family.

  • Preserving Tradition While Driving Growth

  • Chia’s mission is to empower small farmers by preserving their unique relationships with customers while leveraging digital tools to boost operational efficiency. With Chia, farmers can focus on growing quality produce and let AI handle the complexity of order and inventory management.

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