Chia – Empowering E-Commerce Sellers to Streamline Multi-Channel Orders

• ​​Background:

E-commerce sellers often manage orders from multiple platforms such as Shopee, Amazon, Etsy, and social media channels (LINE, Instagram, Facebook). As order volume grows, handling inventory, payments, and customer interactions across different sales channels becomes increasingly complex and time-consuming.

Common pain points include:

        •    Scattered order data across platforms

        •    Manual consolidation of orders and inventory updates

        •    Delayed or incorrect shipments due to tracking errors

        •    Difficulty generating sales reports and analyzing performance

• Chia’s Solution:

Chia provides a centralized platform that integrates multi-channel orders, inventory, and customer management, enabling e-commerce sellers to automate operations and reduce manual tasks.

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Key features include:

• Multi-Platform Order Integration: Automatically consolidate orders from Shopee, Etsy, Amazon, and social media platforms into one dashboard.

• Automated Inventory Sync: Update inventory across platforms in real time, preventing overselling and reducing stockouts.

• Order Tracking and Fulfillment: Monitor orders from placement to delivery, with real-time status updates.

•  Customizable Sales Reports: Generate detailed performance reports for sales, revenue, and customer insights with a single click.

• Customer Database Management: Track purchase history, automate follow-ups, and manage customer inquiries from all platforms.

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Results and Benefits:

• 40% Increase in Order Processing Efficiency – Manage more orders with less manual effort.

• Reduced Overselling by 30% – Real-time inventory tracking prevents discrepancies.

• Time Savings of 25-50 Hours Monthly – Automate order consolidation and reporting.

• Boosted Customer Satisfaction – Faster processing and accurate deliveries improve buyer retention.

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• Real-World Example:
  A handmade jewelry e-commerce seller using Chia experienced:

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Order consolidation from 4 platforms, cutting down 50% of manual tracking time.

• 20% increase in repeat customers by automating post-purchase engagement.

• Accurate inventory tracking reduced overselling incidents by 35%.

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Scaling E-Commerce Operations with Ease

Chia empowers e-commerce sellers by simplifying order and inventory management across multiple platforms, allowing them to scale seamlessly without operational bottlenecks. With Chia, sellers can focus on expanding their brand while minimizing administrative overhead.​